All Flowers

By default, we request a minimum notice of 2 business days for all deliveries. Same, or next-day delivery is not typically available, however, please ring me on ‭07884 562074‬ as in some instances I may be able to facilitate your request.

I love creating your custom orders. Please email me at rachel@petalsandpaperie.com or call me on ‭07884 562074‬.

I offer local delivery to postcodes covering Harrogate, Knaresborough, Boroughbridge and the surrounding villages. See my delivery fees by postcode area below:

• YO51 - Free local delivery
• YO26, HG1, HG2 & HG5 postcodes - £4.50
• HG3 & HG4 postcodes - £6.50

We currently do not offer nationwide delivery.

Deliveries are carried out by my team between 8.00am - 6.00pm Tuesday - Saturday. Bouquets will not be delivered on Mondays, Sundays or Bank Holidays unless otherwise stated. This does change for busy annual periods such as Valentine’s Day and Mother’s Day.

Due to the nature of our changing studio schedule, we cannot guarantee a specific delivery time on your chosen delivery day.

You'll have the opportunity to select your preferred delivery date on the product page when adding to cart.

There is a minimum order spend of £40 in order to be eligible for delivery on the website. This can be made up of fresh flowers, wreaths, gifts and lifestyle items.

If no-one is at the recipient’s address to receive the delivery, I will leave your delivery in either the safe place you have specified, or a covered area which I deem safe to leave it. 

If I cannot find a safe place, I will leave the delivery with a neighbour and leave a calling card in your letterbox. All bouquets and arrangements are left with a water source, so you can feel assured that your flowers will be hydrated until the recipient returns.

Unfortunately, because fresh flowers are perishable, I am unable to take deliveries back to our studio for re-delivery.

For bouquets, make sure to:

• Remove all packaging
• Re-cut stems at a sharp angle, 1-2cm from the end of the stem
• Place freshly cut stems in water within one hour of the delivery time.
• Maintain adequate water levels
• Avoid placing arrangements or bouquets in direct sunlight or in high heat areas (for example above a radiator).

For arrangements, make sure to:

• Spray foam / moss periodically every couple of days or as often as needed to keep it damp to touch.
• Avoid placing your arrangement in direct sunlight or in high heat areas (for example above a radiator).

Whether you wish to treat yourself to fresh flowers, or delight someone special with gifts that bloom month after month, we have two subscription types for you to choose from: prepaid or pay-as-you-go.

Prepaid

If you’re looking for the perfect gift for any flower lover, or you want to organise fresh flowers for your own home on a monthly basis, our prepaid subscription option is for you. The recipient will enjoy one stunning bouquet each month for 3, 6, or 12 months. Simply choose the bouquet size and subscription length, and we’ll take care of the rest.

All bouquets are paid upfront and the first bouquet arrives with a beautifully printed subscription card explaining the subscription. Enjoy complimentary delivery for the entire subscription period - only the initial delivery is charged.

Prepaid bouquets are delivered on the first working day of the month. If the 1st falls on a Sunday, Monday, or Bank Holiday, delivery will occur on the next working day. See full T&C’s here.

Pay-as-you-go

For complete flexibility, our pay-as-you-go subscription allows you to receive a bouquet weekly, every 2 weeks, every 4 weeks, or every 8 weeks. You are charged 2–3 working days before each delivery, with delivery fees based on your location.

Easily pause, skip, or cancel your subscription at any time (minimum commitment: 3 payment cycles).

Bouquets are delivered on Wednesdays, excluding bank holidays; if a delivery falls on a bank holiday Wednesday, it will arrive on the next working day. See full T&C’s here.

We currently do not offer the option for you to choose specific flowers and colours in your subscription bouquet. Your subscription bouquet will contain a beautiful mix of seasonal flowers and foliage that are reflective of the given season. Each month, we design several seasonal bouquet arrangements that include a range of colour palettes and include the very best blooms for that season. Each of our subscribers will receive the same design in their chosen bouquet size.

Please note, if you are on a weekly or bi-weekly subscription plan, you will not receive the same bouquet design more than once in a given month, each bouquet will be a different design and will include a different selection of seasonal flowers.

If you are looking for something specific for one of your subscription deliveries, please get in touch and we may be able to accommodate your requests.

Yes, I sell digital gift cards which can be found here. These are digital gift cards which are delivered to the recipient via email - they are not a physical gift card and can only be redeemed online at petalsandpaperie.com. See full T&C’s here.

I ask that you place an order for funeral flowers at least 2 business days before a funeral. Any orders placed before this will be politely declined. This is to ensure that I can source the best, freshest flowers for your arrangement.

Whilst I endeavour to use the exact flowers shown in the photographs you see online, due to seasonal availability of flowers it may be necessary to change the stems that you receive. Also, because I use the freshest flowers possible, I will create the design in your preferred colour scheme, but with the fresh flowers that we have available on that day. If a flower substitution is required, I will always substitute stems for one that is similar in terms of quality, value, colour and style.